Shipping policy

We ship within Australia and internationally. The cost for shipment will appear in the check-out before payment after you have input your address details and will be calculated automatically into the final purchase price.

Items will be carefully packed and shipped within roughly 3 business days of receiving the order. All packages are insured and will require a signature upon delivery unless sent to a PO Box. 

Packages within Australia will be sent express or via courier. Jewellery orders within Australia enjoy free shipping. For all other items, there is flat rate of $15 applies to NSW, VIC, QLD & ACT. For those located in WA, TAS, SA & NT, there is a flat rate shipping fee of $25.

All international deliveries will typically be sent with Australia Post's express service unless advised otherwise. There is a flat rate shipping price of $40 for New Zealand, $65 for Asia, $85 for North America, $100 for Europe and $150 for countries that fall outside of those zones. 

Once your order has been processed, you will receive a tracking number in a seperate email.

Please be aware that Ritrovato is not responsible for any delays caused by the postal system or any customs duties that may occur in the recipient’s country.

If you have any questions, do not hesitate to contact info@ritrovato.com.au